F.A.Q
1. Who can use Horizonst VoIP?
2. What are the advantages to using VoIP?
3. Is there a minimum monthly commitment?
4. Can I buy only certain destinations?
5. How do I start using VoIP?
6. Where Can I see your rates?
7. Can I cancel at any time?
8. What payment methods do you accept?
9. Is there a minimum deposit requirement?
10. Does my balance expire over time?
11. How do you bill for services?
12. What is the initial cost? Is there a monthly service charge?
Who can use Horizonst VoIP?
Anyone who wants to buy quality VoIP termination services to all worldwide destinations.
What are the advantages to using VoIP?
- High ASR Routes/Retail Quality
- Low Rates
- Completely Automated - make calls immediately upon sign-up
- Accepts Paypal
- No minimum purchase amount
- No Set-up Fees or monthly charges
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Is there a minimum monthly commitment?
No, there is no time commitment whatsoever.
Can I buy only certain destinations?
Yes, you are free to terminate to whichever destinations you want.
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How do I start using HorizonstVoIP?
Send us an email on sales@horizonst.com or contact us MSN horizonst@hotmail.com
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Where can I see your rates?
We don't publish are termination rates it is available on request, please contact sales@horizonst.com
We are dedicated to providing you high quality A–Z termination at competitive prices. We will be glad to discuss discounts for significant traffic after we see some termination history.
Can I cancel at any time?
Yes you can by contacting accounts@horizonst.com
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What payment methods do you accept?
We accept Western Union and Paypal.
Is there a minimum deposit requirement?
There is no Minimum Deposit.
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Does my balance expire over time?
No, there is no expiration of your balance.
How do you bill for services?
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What is the initial cost? Is there a monthly service charge?
There is no initial charge, no monthly service charge, or any other hidden costs.
Do I get a paper bill?
No, we do not work on post-payment terms. You can view your account balance, call history and payment history on request.
Horizonst strives to make service as worry free as possible. However, when trouble occurs, you can access our 24x7 tech support staff by opening a trouble ticket. It's as simple as sending an email to support@horizonst.com. Just be sure to include as many details about your problem as possible. To help us to provide answers to you quickly and
efficiently, please include the following information:
- Your Brand/Company Name and ID
- Your Contact Information
- If the problem involves termination, include your gateway's IP address and the relevant CDR ID, or if that is not available, the number dialed and approximate time (be sure to indicate the timezone)